A great big thanks to everyone that submitted questions for the upcoming RCA interview!!
The interview will be with Denise Robitaille, a published author and industry expert on all things related to Quality Systems (both regulated and non-regulated industries). She also writes regularly for Quality Digest (just last week she wrote an interesting article on the ‘4 Things You Should Get From Root Cause Analysis‘) and has published several books, one specifically on ‘Root Cause Analysis: Basic Tools and Techniques‘. You can read Denise’s bio below….
The interview will take place on Monday, November 23rd. Once the interview is available, all Current Quality members will be notified and have access to the interview. If you’re not a member, you can sign up here.
Take care,
Sandra
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Denise Robitaille is the author of nine books. She is an internationally recognized speaker who brings years of experience to the quality profession. She is a Fellow of the American Society for Quality. In 2005, she was recognized in Quality Digest as one of the “Drivers of Quality.”
She is a member of US TAG to ISO/TC176, where she participates at the international level with other colleagues in the revisions to the ISO 9000 family of standards. She is also an RAB-QSA certified lead assessor and an ASQ Certified Quality Auditor.
Denise has helped numerous organizations to achieve ISO 9001 registration and to improve their quality management systems. She has conducted training courses for thousands of individuals on such topics as document control, corrective action, root cause analysis, management review, auditing and implementing ISO 9001. Denise’s books include: The Corrective Action Handbook, The Management Review Handbook, Document Control: A Simple Guide to Managing Documentation, The Preventive Action Handbook, Managing Supplier Related Processes and The Insiders’ Guide to ISO 9001:2008 (co-author). She is a regular columnist for Quality Digest and The Auditor and is the author of numerous articles.
