This is a groundbreaking interview with Sherry Gordon, a recognized expert on supplier performance management and author of Supplier Evaluation and Performance Excellence: A Guide to Meaningful Metrics and Successful Results.
This interview contains 67 minutes of valuable information that you need right now to manage your suppliers. In this interview, you’ll learn:
- Why you should measure supplier performance
- How to figure out what to measure and how to develop Key Performance Indicators (KPIs)
- Examples of commonly measured areas (e.g. cost, quality, time, technology)
- Why you need to use leading indicators, not just lagging indicators….with examples
- Why supplier risk has become so critical and ways to address it
- How to segment your supply base to help you decide which suppliers to measure
- Common sources and types of supplier information (e.g. scorecards, audits), along with the pros and cons
The podcast with Sherry Gordon is in the Current Quality Library….you can gain access here.
