The resources on this page have been recommended either by myself or a Current Quality Member. Just in case you’re wondering….I am not an affiliate of the authors or Amazon and therefore receive no monetary compensation for the books below.
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CORRECTIVE AND PREVENTIVE ACTION (CAPA)
- The Corrective Action Handbook – Denise Robitaille
- The Preventive Action Handbook – Denise Robitaille
- Corrective Action for the Software Industry – Denise Robitaille, Johanna Rothman
DOCUMENT CONTROL
- Document Control – Denise Robitaille
INTERNATIONAL ORGANIZATION OF STANDARDIZATION (ISO)
- The Insiders’ Guide to ISO 9001:2008 – Lori Hunt, Denise Robitaille, Craig Williams
MANAGEMENT REVIEW
- The Management Review Handbook – Denise Robitaille
ROOT CAUSE ANALYSIS (RCA)
- Root Cause Analysis: Basic Tools & Techniques – Denise Robitaille
SPC/CONTINUOUS IMPROVEMENT
- Kaizen: The Key to Japan’s Competitive Success – Masaaki Imai
- Gemba Kaizen: A Commonsense, Low-cost Approach to Management – Masaaki Imai
- Out of the Crisis – W. Edwards Deming
- The Root Cause Analysis Handbook: A Simplified Approach to Identifying, Correcting, and Reporting Workplace Errors – Max Ammerman
- The Basics of FMEA – Robin E. McDermott, Raymond J. Mikulak, Michael R. Beauregard
- Statistical Process Control – John S. Oakland
- Lean Thinking: Banish Waste and Create Wealth in Your Corporation – James P. Womac, Daniel T Jones
- The Toyota Way – Jeffrey Liker
- The Toyota Way Fieldbook – Jeffrey Liker, David Meier
- Toyota Culture: The heart & Soul of the Toyota Way – Jeffrey Liker, Michael Hoseus
SUPPLIER MANAGEMENT
- Supplier Evaluation and Performance Excellence: A Guide to Meaningful Metrics and Successful Results – Sherry Gordon
- Management Supplier-Related Processes – Denise Robitaille
TIME MANAGEMENT
