Comparing Six Sigma to 7 Basic Quality Tools
Mike Micklewright compares the value of Six Sigma to the following 7 basic Quality tools….find out which approach is best for your company?
(Video length: 5:51 min)
- Scatter plots
- Histogram
- Pareto Charts
- Flow Charts
- Check Sheets
- Cause & Effect Diagrams (aka Fishbone or Ishikawa diagram)
- Run & Control Chart
.
——————–
.
Denise Robitaille on ISO 9001:2008
Scott Paton, editor of Quality Digest, interviews Denise Robitaille on why ISO 9001 was revised. Denise is the co-author of “The Insiders Guide to ISO 9001:2008″ and and is also a technical expert and member of U.S. TAG 176, the body responsible for updating and maintaining the ISO 9000 series of standards.
In this video, you’ll learn: (10:58 min)
- Why ISO 9001 was amended
- How to transition to the new standard
- Common problems that companies encounter with the transition
- How ISO 9001:2008 affects other standards that are based on 9001….and more
.
——————–
.
Denise Robitaille on Corrective Action
Scott Paton, editor of Quality Digest, interviews Denise Robitaille on Corrective Action. Denise is the author of “Corrective Action Handbook” and is also a technical expert and member of U.S. TAG 176, the body responsible for updating and maintaining the ISO 9000 series of standards.
In this video, you’ll learn (6:22 min):
- Why companies struggle with corrective action
- What you can do to make corrective action more effective
- When you should and should not initiate corrective action
- Who should be involved in corrective action
- What does preventive action really mean
