TESTIMONIALS

Your article was terrific and the best synopsis of good documentation practices that was right sized to assist me in helping others. Your writing style is refreshing compared to the monotony of regulatory guidance I deal with daily. Thank you!
— Robert Strauch, Convergys

I read your article on Good Documentation Practices and found it very helpful in rounding out the document that I was writing for our fledging system. I have always worked in companies that had well established Quality Systems, so writing these basic procedures has not been part of what I have had to do in the past. Thanks for making it easier for me.
— Joan Callahan, Consultant Healthcare & Medical Device Industry

I really enjoyed your paper (Boost Your Quality & Operational Performance by Following These 3 Simple Rules). It showed some very practical applications and was a clear, simple (good for me), straightforward discussion of metrics....You have some good insights. I look forward to more great articles/papers. Keep it up!
— Dave Kuchta, Harmac Medical Products

I do enjoy your work. I especially needed the recent segment on reducing the amount of email I read that could be classified as non-value added (Interview with Bill Jensen). Information overload does need to be prioritized....Keep up the good work.
— Gary Huntzinger, Walker Die Casting Inc.

I do enjoy the content and find it relevant. I've only been in the industry for almost 3 years so it is especially helpful....Thanks!
— Steve Hazelwood, Abbott Vascular

I do think that your newsletter and website is very useful....You are doing a great job with a varied and sometimes difficult subject, so keep up the good work.
— John A. Foster, Goodrich Engine Control Systems